Kennel Club Healthcare Plan

Making it clear and simple for you

The Kennel Club Healthcare Plan has been created to be a truly comprehensive policy that will meet all the needs of you and your dog, giving you both the very best of care. We try to keep things as clear and simple as possible, but people usually have one or two questions. So here are the answers to a few of the most common ones.

For more information, talk to one of our UK-based team of dog insurance specialists. Call us FREE on 0800 328 2333.

Q.What happens if my dog needs on-going treatment for a long-term condition or as the result of an accident?

We will continue to cover the vet bills for every treatment up to £10,000 per condition for as long as your premiums are kept up-to-date.

Q.What if my dog were to die from illness or an accident?

In this sad event we will compensate you up to £1,500.

Q.Can you help if my dog goes missing?

Certainly. We'll help with the costs of advertising up to £1,000 and, if the worst comes to the worst, you can claim back the purchase price of your dog up to £1,500.

Q.What if my dog were never to be found again?

In this sad event, you can claim back the purchase price of your dog up to £1,500.

Q.Can I get help if I become too ill to look after my dog?

If you are in hospital for more than four days we will help you with boarding kennel fees or the cost of temporary care.

Q.What if my dog needs life saving emergency treatment and I have to cancel a holiday?

Simple. We’ll pay your holiday cancellation costs for you.

Q.What happens if my dog causes an accident?

The Kennel Club Healthcare Plan protects you from third party liability claims up to £2 million.

Q.If my dog needs emergency treatment, do I need to call you first?

No. Look after your pet first. Call us later and we’ll send you a claim form.

Q.What if something happens to my dog when we’re abroad?

In countries where the PETS travel scheme operates, we will pay vet fees plus up to £2,000 quarantine costs, £250 for replacement of a pet passport and up to £500 emergency expenses.

Q.If I have any other questions can I call and speak to someone?

Certainly, just call our UK based specialists FREE on 0800 328 2333 Monday to Friday between 9am - 6pm or Saturdays between 9am - 1pm. By the way, you'll always speak to a person, never a machine!

Q.Is there a claim excess?

Yes. As with most policies there is an amount that you pay towards the total cost of treatment being claimed for. For veterinary fees claims the amount you pay is the first £60 of treatment costs and 10% of any treatment over £60.

This is not a full description of all policy benefits and exclusions. For more information please read our policy summary or our full terms and conditions.